This uncomfortable, ethically questionable, confusing scene over Ms. Bayliss’ end of life did not
have to happen the way it did. If you don’t want to be in that kind of situation, you need to be
responsible for deciding what you want and communicating it to those who will have to act on
You may have heard about a rather unfortunate story that came out in the news a little while ago.
It’s the story of Lorraine Bayless and the Glenwood Gardens nursing home.
Spoiler alert: Lorraine fell into cardiac arrest and the facility was utterly unable to administer
CPR, despite the pleading 911 operator. Why? “Company policy.”
This matter has been taken up by Forbes in two recent articles, by two different authors. The
first, by Howard Gleckman, is titled “The CPR Death At Glenwood Gardens: What Really
Happened And Five Lessons You Should Learn.” The second Forbes article is penned by
Carolyn Rosenblatt and is titled “Nurse Refuses To Give CPR, Senior Dies: Ethical Problem Or
Here are four key facts regarding this story. First, Lorraine was having a stroke and CPR was not
likely to help her. Second, the “nursing facility” was actually an independent living facility
without skilled nurses. Third, Lorraine herself had not wanted a long drawn out passing; and
fourth, Lorraine and her family already had arranged for a Do Not Resuscitate (DNR) order.
Against this backdrop, each of us needs to know two fundamental wishes when it comes to our
1) What does your loved one want and need in a facility? Since the facility in question
was not an actual nursing home and the “nurse” was not actually a skilled nurse, the staff
was not allowed to perform CPR, both by “company policy” and by law. There are many
types of facilities with varying degrees of medical or personal care. Truly, to be in the
“wrong” facility may mean not limiting the care your loved one may want.
2) Likewise, what does your loved one want (or not want) when it comes to end-of-life
measures? What decisions has your loved one made regarding emergency care,
resuscitation, breathing or other life-sustaining apparatuses? Lorraine purposefully had a
DNR, had made her decision, and her family clearly knew her wishes. Nevertheless, there
are many additional considerations when it comes to making and communicating your
As you might imagine, it’s best for your senior loved ones to commit their wishes and decisions
to writing. The most common form is known by many different names, but is simply a written
record of their healthcare directives made in advance. As with financial matters, your senior
loved ones also will want to sign a durable power of attorney for medical matters and appoint the
“agents” they know and trust to carry out their wishes. Another document to evaluate is the
Physician’s Orders for Life Sustaining Treatment (POLST), often also called Medical Orders for
Life Sustaining Treatment (MOLST).
Regardless, the object of these kinds of documents is to empower your senior loved ones to
inform their loved ones, doctors and medical facilities about their wishes now so those wishes
can (and will) be carried out later. Note: Once executed, copies of the health care directives
should be liberally distributed among agents, non-agent family members, doctors and medical
facilities. As these end-of-life wishes also are emotional decisions, it is best if everyone
concerned is informed rather than surprised.
This end-of-life planning isn’t just for senior loved ones. Have you made your wishes known
through proper legal planning? The best way to encourage personal responsibility in others is to
lead by example.
Reference: Forbes (March 8, 2013) “Nurse Refuses To Give CPR, Senior Dies: Ethical Problem
Or Legal Issue?”
Forbes (March 6, 2013) “The CPR Death At Glenwood Gardens: What Really Happened
And Five Lessons You Should Learn”